Inter-Quest

Client Portal

Introduction Our client portal enables our clients to create, update, and view their tickets. Additionally, clients may view details on their hardware and service contracts. A tour of the client portal Login We recommend bookmarking our login page in your web browser for future use. Need a login? Fill out our form or contact us …

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Accessing and Managing a Deceased Person’s Data and Devices

Losing a loved one is never easy and all the paperwork and things to do can feel overwhelming before even thinking about their digital assets. Now days everyone has multiple devices their using to access email, social media, and countless other accounts. Here at Inter-Quest, we can assist with data recovery from computers so long …

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Required changes to your remote access software beginning January 5th

If you currently use our ScreenConnect or Automate software for remote access to your computer, you will be required to set up Multi-Factor Authentication by January 5th. What is Multi-Factor Authentication? Multi-Factor Authentication (MFA) is a common security measure to protect an account in addition to a password. Here’s how it works: after setting up MFA, when you enter …

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Are you compliant with your Cyber Security Insurance?

The rules have changed – are you at risk of being left un-insured? Insurance companies are requiring certain systems be in place before they’ll cover your business with a cyber liability insurance policy: Two factor authentication to secure your email and any remote connections Sufficient anti-virus and endpoint detection Email filtering designed to prevent phishing …

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Holiday Cyber Security: How to Keep Your Business Safe this Holiday Season

With December fast approaching, it’s officially the holiday season. As a business owner, the holidays are a time of great opportunity. But, the time of year also brings about unwanted stress. Over the past few years, cybercrime has been on the rise, especially during the holiday season. Due to the massive shift to online shopping, …

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