Our VoIP Phone Solution
ONE PHONE TO CONSOLIDATE YOUR COMMUNICATIONS.
The future is here. Are you?
The communications industry is undergoing an unprecedented phase of technological innovations. Cloud communications products and services continue to flip the industry on its head, putting you in control. These solutions enable your company to leverage the latest features and capabilities, which are extremely easy to use and very cost effective.
WHAT MAKES JET-DIAL THE CLEAR CHOICE?
As your needs grow and change over time, so do our features and capabilities. Endlessly scalable, flexible, and reliable, our cloud communications platform is truly future-proof, so you can focus on your business, and know that your communications solution will always remain relevant and competitive.
Disadvantages of legacy phone systems.
Advantages of our VOIP phone system.
Noticing a consistent theme? Cost. Traditional Legacy systems cost more up front and over time because users are reliant on their current phone system hardware. But with our VOIP phone service, Jet-Dial, you get a future-proofed phone system that continuously updates to provide an unmatched user experience.
Interested? Here's how to switch.
Interested in switching to Jet-Dial? Call (920) 885-0141 or click below to receive a customized quote detailing the benefits of utilizing our innovative products and services. When you’re ready, we’ll install your new phone system with ZERO downtime, so you can get back to business.
Jet-Dial Feature List
Agents receive incoming calls from a queue. To receive queued calls, they must first be set up as an agent, then assigned to one or more queues.
Pause and Unpause
Ability for a call center agent to pause calls from ringing their phone while they complete a task or take a break.
If available agents are busy or unavailable, calls can be routed to an intelligent call queue. You can prioritize calls by value, request urgency or customizable rules.
If an Agent needs to stop receiving calls temporarily, but does not want to log out of the queue, the agent can pause their incoming queue calls and provide a Reason Code to indicate why.
When an agent receives a queued call and needs to assign it to a specific category for billing or other purposes, he/she can provide a Tally Code to indicate the nature of the call.
Allows a caller to leave the queue by pressing “0” to choose other call routing options, such as voicemail.